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Frequently Asked Questions

Your Questions. Answered.

How does 15 day trial work
You can sign up for the FREE 15 day trial with limited features, and you do not need to provide your credit card information during the trial period.

Do I need to sign up for a long term contract
No, all our plans have a monthly/annual subscription. You can opt out at any time.

Can I upgrade/downgrade my plan at any time
Yes, you can change your plan anytime; it may take 1-2 business days for us to process your request.

What payment methods do you accept
We accept these major credit cards: MasterCard, Visa, and American Express.

What kind of support you provide
We provide 24/7 Email support. In most cases the issues are resolved in 1-2 business days.

Can I import existing reviews into ReviewCaddy
Yes, with the Standard and Premium plan you can download the sample feed file and upload reviews from your other site through the admin panel. You also have the option to auto approve imported reviews.

Can Reviews be shared among multiple sites
Yes, Review provided on a product on your site can be shared on all other sites added to your ReviewCaddy account.

Who is behind ReviewCaddy? Why should I trust you with my business
ReviewCaddy is a solution provided by V Group Inc, that has more than 10 years of experience in Ecommerce and other IT Development areas.